Contact

Contact data:

Yumenatsu Poland
Poznańska 72a
ZIP code 62-510 Konin

Customer service:

Working hours:
8am-4pm, Mo.-Fri.
Telephone: +48 570 440 413

Contact form






FAQ

Products of the Japanese Yumenatsu brand may be ordered through the webstore available at www.yumenatsu.pl or by phone, at +48 570 440 413.

According to the effective regulations, our products may be returned only if they have never been used. If the Customer dislikes the colour or type of materials used, the Customer has the right to return the product according to conditions described in regulations available at yumenatsu.pl. The products are covered by a 24-month warranty, within the scope specified in the warranty card.

Yes, such deliveries are available. If you wish to have the product delivered abroad, please contact us and provide us with the delivery address and we will be happy to provide you with information about shipment costs for the indicated country.

Products are sent immediately after crediting the payment or receiving a collect on delivery order with the exception that our warehouse operates on working days, between 8am and 4pm.

The administrator of personal data processed in the above form is WR consulting Wiktor Ruminkiewicz with its registered office at ul. Młodzieżowa 2, 62-510 Konin. In matters related to the protection of your personal data, you can also contact by sending an e-mail to: kontakt@yumenatsu.pl. Personal data are processed in order to handle the query sent by the shared form pursuant to art. 6 par. 1 lit. f RODO. Everyone has the right to request access to his data, rectification, removal (in justified cases), processing restrictions and objection to the processing, as well as the right to file a complaint to the President of the Office for Personal Data Protection. More information on the processing of personal data is available in the information clauses on the website www.yumenatsu.pl/rodo